Support
Customer Focus is our Motto
Customers are our number one priority. Our dedicated staff of scientists, engineers, and support specialists is happy to help you optimize your liquid handling operations. Your inquiry is very important to us.
Please provide the following information in your e-mail so that we can expedite a response:
- Your name and contact information
- The name of your institution or company
- The product or service for which you are requesting help
- A detailed description of the problem you are experiencing and any troubleshooting you may have already performed
Shortly after submitting a request for assistance, you will receive an automated response from ARTEL Technical Support stating that it has been received. If you do not receive this confirmation in a timely manner, please contact ARTEL Technical Support via phone at 888-406-3463 x109 from 8:00 am to 5:00 pm Eastern Time.
It is our mission to provide you with expert installation, validation service, world class support, and maintenance for your systems. We are here to answer your questions, solve your problems and ensure that your liquid delivery is the most accurate and precise that it can be.
Our unique ARTEL Method™ of training is guaranteed to make you an expert in liquid delivery quality assurance.